Privacy and Data Protection Policy

At TRAKCEL LIMITED ("we," "our," "us"), we prioritize the security and confidentiality of your personal data. This policy details how we collect, process, share, and protect your information when you use our website, services, and communications. By interacting with us, you agree to the practices outlined here.

1. Information We Collect

1.1 Data You Provide

  • Full name, job title, and contact details (email, phone, address).
  • Details related to inquiries, service requests, or customer feedback.
  • Billing information when using our services.

1.2 Data Collected Automatically

  • IP address, browser type, and operating system details.
  • Website activity data, including pages viewed, session length, and referrals.
  • Cookies and similar tracking tools.

1.3 Information from Third Parties

  • Publicly available data relevant to our business operations.
  • Information from trusted partners or vendors who support service delivery.

2. How We Use Your Data

Your information is processed to:

  • Provide, enhance, and maintain our services.
  • Respond to inquiries, customer support requests, or feedback.
  • Conduct marketing activities (with your consent).
  • Ensure compliance with legal and regulatory obligations.
  • Personalize user experience on our platforms.

3. Information Sharing

3.1 Service Providers

We may share data with third-party vendors who assist in operations like hosting, payments, and marketing.

3.2 Legal and Compliance

We may disclose data if required by law or to protect our legal rights.

3.3 Business Changes

If involved in a merger, acquisition, or asset sale, your data may be transferred.

4. Cookies and Tracking

We use cookies and tracking technologies to enhance website functionality:

  • Essential Cookies: Required for site performance.
  • Analytics Cookies: Help analyze site traffic and engagement.
  • Marketing Cookies: Enable personalized advertising (subject to consent).

5. Data Security

We implement strong security measures, including encryption and access controls, to safeguard your data.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access: Request a copy of stored data.
  • Correction: Update inaccurate details.
  • Deletion: Request data removal where applicable.
  • Objection: Restrict processing for specific purposes.
  • Portability: Obtain a digital copy of your information.

7. Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, and dispute resolution.

8. International Data Transfers

If you are outside the EEA, data may be processed in jurisdictions with different privacy laws. We use safeguards like standard contractual clauses.

9. External Links

Our website may contain third-party links. We are not responsible for their privacy policies.

10. Policy Updates

We may update this policy periodically. The latest version will always be available on our website.

© COPYRIGHT TRAKCEL LIMITED - ALL RIGHTS RESERVED